Reference

LinkAja Verify Steps on following

Getting your LinkAja wallet verified on following is a short, one-time process — confirm your phone number, submit your ID, and your account is cleared for deposits and withdrawals where local law permits.

Phone VerificationID ConfirmationWallet LinkedAccount Active
Explore the Lobby Read FAQ
following LinkAja Verify Steps on following
following What the LinkAja Verify Process Covers

What the LinkAja Verify Process Covers

The LinkAja verify flow on following has three stages: phone OTP, identity document upload, and wallet pairing. First, enter the mobile number tied to your LinkAja account — a one-time code arrives within seconds. Next, upload a clear photo of your national ID; our system checks the name against your LinkAja profile automatically. Once both match, your wallet is paired and ready.

Withdrawals route back to the same LinkAja number you registered, so there is no separate payout setup needed. The whole sequence typically completes in one sitting, and you can track each stage from your account dashboard.

NEED HELP NOW

Support While You Complete Verification

Live Chat Our live chat team is available around the clock. If your OTP does not arrive or your ID upload stalls, open chat directly from the verify screen and an agent picks it up fast.
Email Support Send a screenshot of any error message to our support address. We reply with a specific fix — not a generic script — so your LinkAja verify step moves forward without a second round of back-and-forth.
Account Help Centre The Help Centre has a dedicated LinkAja section covering OTP delays, name-mismatch errors, and document format requirements. Check it first; most verify questions are answered there in under two minutes.
HOW WE RUN THIS

How following Handles Your Verify Data

Encrypted Document Handling Every ID image you upload during the LinkAja verify step is transmitted over SSL and stored in an encrypted environment. Your document is used only for the name-match check and is not shared with third parties.
One-Time OTP Flow The phone OTP sent during LinkAja verification expires after a short window and cannot be reused. If it times out, you request a fresh code — the old one is invalidated automatically on our end.
Name-Match Audit Our system cross-checks the name on your national ID against the name registered to your LinkAja number. A mismatch flags for manual review rather than silent rejection, so you get a clear reason if something needs correcting.
Wallet Pairing Confirmation Once your LinkAja wallet is paired, following sends a confirmation to your registered number. Any future withdrawal goes only to that verified wallet — no redirects, no manual overrides without a fresh verify cycle.

LinkAja Verify Terms You Should Know

What is OTP in the LinkAja verify process?

OTP stands for One-Time Password — a short numeric code sent to your registered mobile number to confirm you own the phone linked to your LinkAja account during verification.

What does KYC mean for LinkAja accounts?

KYC means Know Your Customer — the identity check where you submit a national ID so the platform can confirm your name matches the wallet owner before enabling withdrawals.

What is wallet pairing in this context?

Wallet pairing links your verified LinkAja number to your following account so deposits and withdrawals route through that specific wallet without needing to re-enter details each time.

What is a name-mismatch error during verification?

A name-mismatch error appears when the name on your uploaded ID does not match the name registered to your LinkAja number — the verify step flags it for correction before proceeding.

What does 'pending verification' status mean?

Pending verification means your documents have been received and are in the review queue. Your account is active but withdrawal limits may apply until the check completes.

What is a document format requirement in the verify flow?

Document format requirements specify the accepted file types and image quality for your ID upload — typically a clear JPEG or PNG where all four corners of the ID are visible.

Common Questions About LinkAja Verify Steps

Open your account settings, select the Verify Wallet section, and choose LinkAja. Enter the mobile number tied to your LinkAja account, confirm the OTP, then upload your national ID to complete the check.

Wait thirty seconds, then tap Resend Code. If it still does not arrive, check that the number you entered matches your active LinkAja number exactly. Our live chat can also trigger a manual resend if needed.

No — the name on your national ID must match the name registered to your LinkAja number. If they differ, update your LinkAja profile first, then restart the verify step on following.

Most accounts clear quickly once the OTP and ID upload are both submitted. If your submission goes to manual review due to a name query, our team works through the queue and you receive a status update by notification.

Yes — once your LinkAja verify is complete, you can add OVO or GoPay as additional wallet options from the same account settings page. Each wallet goes through its own short verify step.

Withdrawals to LinkAja are held until verification completes. You can still explore the lobby and place activity, but payouts route to your wallet only after the verify step is confirmed on our end.

Related pages

following Indonesia Mobile App Guide Register following Casino following App